We live in stressful times. Everyone one in a customer service business experiences shouting, cursing, threats and hostility. This class gives real life lessons on staying calm, words to use to calm others ; it is better to be kind than “right.”
Areas Covered:-
Why Should You Attend?
Not only will you learn how to keep your cool, you will learn calming words and behaviors. You will be the peacemaker. Customer service is difficult in today’s world. Horror stories are all over the news. Using these tools, you will not only calm others, but you will retain their business.
Who Should Attend?
Multi-family and any others who interact with the public
Any Organization, Institution or Group User can register
Registration Form support@webinaraxis.comDownload the
Order FormAccess Information for Live Session will be emailed to you 12 hours prior the live date.
Access Information for On-Demand, and Transcript will be emailed to you 24 hours post of the live session.
Also, You can access the training information from your dashboard at WebianarAxis.
Anne Sadovsky began her career in multifamily housing in 1968, is a Dallas-based professional speaker and consultant, and provides training, keynotes, and counsel to various industries, businesses, and associations. She is a former Vice President of Marketing and Education of Lincoln Property Company and was the first female vice president in the company. Her expertise makes her a sought-after speaker, consultant, and trainer. She has officially flown almost 4 million miles to share her experience, expertise, wisdom, and wit.
Anne is a widely published writer, and a popular radio and television talk show guest nationally. In the 90s, she appeared on Hour Magazine with Gary Collins. Her success story has been featured in many newspapers and magazines, including MONEY MAGAZINE, TEXAS BUSINESS, and LADIES HOME JOURNAL.
MIRABELLA Magazine listed her as one of the One Thousand Women of the 90s, along with Mother Teresa and Oprah Winfrey. Anne’s book “Mission Possible” with Stephen Covey and Brian Tracy is available through her website. Multi Family Pro and the Apartment Association of Greater Dallas have honored her with Legends Awards.
She is affiliated with numerous business and professional organizations, including the National Apartment Association.
Thousands of people have been inspired and challenged by Anne’s story. Her message is common sense, entertaining, and enlightening. She specializes in teaching people skills and helps create success in business and personal lives.
She has earned a Texas Real Estate license and holds several designations and honorary positions. Anne is one of the most astute trainers in Fair Housing and Diversity in the apartment industry. She has made and saved her consulting clients millions of dollars.
She has volunteered for 35 years at Nexus, a substance abuse treatment center for women and their children, and is the volunteer coordinator at her church. She has been ecstatically married to Randy Sitzman since 1992. They have two spoiled dogs and 2 noisy parrots.
