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Resident Retention Needs Your Attention!

  • Training Type Recorded Webinar
  • Presenter Anne Sadovsky
  • Topic Real Estate
  • Schedule Feb 14, 2024
  • Timing 1:00 PM EST
  • Duration 75 minutes
Registration Options
Recording $229
Transcript $229
DVD $249
Recording & Transcript $399
  • Coffee
  • Tea
  • Milk

Description

The cost of losing residents has skyrocketed. Loss to vacancy, refurbishing/updating the apartment, lost time spent on maintenance/repairs, marketing expenses, and staff time are costly. Resident retention and keeping high occupancy is a challenge, especially in these uncertain times.

In this class, we will discuss the cost of an apartment sitting vacant and techniques for getting your residents to renew. Marketing to existing residents reduces turnover and is more important than spending your resources to bring new residents to the door.

Areas Covered:-

  • Ideas for helping residents feel at home
  • Renewal letters that work
  • Maintaining loyalty through customer service
  • Renewal letter samples, right and wrong!
  • Why do some residents leave and others stay
  • Understand “A bird in the hand is worth 2 in the bush”
  • Focus on “customer service” to cut moveouts.

Background:-

The national turnover of residents is over 50 percent annually. This takes a toll on the staff as well as a financial burden on the ownership. Often the marketing budget is spent on attracting new residents versus keeping the existing residents.

Why Should You Attend:-

Develop a retention plan, and train your team to cut turnover.

Who will Benefit:-

All staff/at every level

Registration Options
Recording $229
Transcript $229
DVD $249
Recording & Transcript $399
Bulk Registration?

Any Organization, Institution or Group User can register

Registration Form support@webinaraxis.com
Please Note :

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Access Information for Live Session will be emailed to you 12 hours prior the live date.

Access Information for On-Demand, and Transcript will be emailed to you 24 hours post of the live session.

Also, You can access the training information from your dashboard at WebianarAxis.

Speaker
Anne Sadovsky

Anne Sadovsky

Anne Sadovsky is a member of the National Speakers Association and has earned the prestigious designation of Certified Speaking Professional. Based in Dallas Texas, she began her professional speaking career in 1981 and is the former VP of Marketing and Education for Lincoln Property Company.

She is a popular guest on radio and television talk shows, is a contributing editor and featured writer for a variety of publications, and is often quoted in newspaper and magazine articles pertaining to the development of people skills. Anne is a co-author of the book “Mission Possible” with Brian Tracy and Stephen Covey.

Her success story has been featured in Money Magazine, Ladies Home Journal, Texas Business, and many trade publications. Mirabella Magazine named her one of the 1,000 women of the ’90s. Sales and Marketing Magic Brainstorming Conference honored Anne with a Legends Award in late 2005.  As a consultant, Anne has made and saved her clients millions of dollars and has developed many effective employee teams. She has flown over one and a half million miles on American Airlines, sharing her knowledge and wit.


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